A. Queue Monitoring is literally a function that measures how long people wait in line in places with a lot of waiting, such as restaurants and super market. There is also a Mid/High Congestion option, so if the queue gets a bit long, It can alert the manager and he [...]
A : Yes, they can use the same login information, if one channel is just created on ISS, one of the apps is able to be registered, But another will be failed to register, because the channel will be full. In this case, the one channel for app2 needs [...]
A : first of all, It requires IDIS Mobile camera channel on ISS in advance, and then the Mobile camera accesses Admin service. Then, the image traffic flows to Mobile Camera => ISS Mobile service => ISS Streaming service => Live view or ISS Recording service
A : for this, Admin, Streaming, Monitoring, Mobile service must be installed. And Recording service is also required for the recording.
Q. The DV-1304 is not directly connected to the NVR, it is connected to the switch. A. By any chance, what is the PoE power consumption of the switch? If the switch supports 802.3af, it may not provide enough power and cause malfunctions such as restart. Please check whether the device [...]
A. In the past, you could select which interface (LAN, RS232, 485, etc.) to use in the Text-In setting within the Event, but in the recently released new firmware, this part has been organized and functionally separated. Changes - Add Device Type/Port settings to be used in TextIn in [...]
A : RAID should not be used in DV-3100, and only one HDD is allowed to store DB. Otherwise, unexpected problems may occur.
A. This phenomenon occurs occasionally in devices using Windows operating system, but there are cases where the set resolution is reflected only in the UI. In this case, Instead of changing in "Display Settings" that appears when right-clicking on the desktop, try changing the resolution in the graphics card [...]
A. Up to 1000 can be stored in IDIS Solution Suite Client, after 1000, license plate images are overwritten from the oldest.
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