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Do I need to use same capacity HDD in the eSATA storage ?

A. Ja. Wij raden aan om HDD's met dezelfde capaciteit te gebruiken in 1 eSATA-opslag. Zelfs als de HDD's verschillende capaciteiten hebben, werkt eSATA. Als de gebruiker echter RAID instelt, wordt de totale capaciteit berekend op basis van een lage capaciteit. Dit betekent dat de gebruiker niet zoveel kan [...]

Do I need to use same capacity HDD in the eSATA storage ?2025-03-10T13:42:33+00:00

How much the distance of Social Distance level of DV-1304?

A. For example, assuming that the height of detected object as human is 1.7m. The distance by level is as follows.   Level 1 : 0.7m Level 2 : 1.4m Level 3 : 2m Level 4 : 2.7m Level 5 : 3.4m

How much the distance of Social Distance level of DV-1304?2025-03-10T13:40:53+00:00

I can’t change the IP address of DV-1304 AI BOX thorugh the INIT

A. User can change the IP address if the DV-1304 have never registered to the NVR before. If user wants to change it, please do factory reset and then change the IP address.   To support DIP 1.0 cameras, here are supported functions in INIT 1. Setup : IP [...]

I can’t change the IP address of DV-1304 AI BOX thorugh the INIT2025-03-10T13:38:15+00:00

There is no change in Device Name in the IDIS Center

A. The IDIS Center manages device names if the Device Name Sync is unticked. In this case, even if user changes the device name, IDIS Center shows the existing device name.   "Setup > Double Click the Device > Edit Device > Tick/Untick Device Name Sync"

There is no change in Device Name in the IDIS Center2025-03-10T13:33:50+00:00

Response of OSD button is too slow in 5MP 12.5fps of TVI camera

A. The ADC key value entered by OSD button is read by VD Sync. In addition, to prevent malfunction due to noise, it is operated when the input value is maintained at least 2 frames. Thus, 12.5fps has a long interval VD Sync so, it works relateively slowly,  

Response of OSD button is too slow in 5MP 12.5fps of TVI camera2025-03-10T13:32:48+00:00

Why does the trouble shooting report have different capacity ?

A. The debug information is extracted based on the time of extraction. After first export, based on the existing file, only the new debug is extracted.   Therefore, if there is no new information, it will have same size. On the contrary, if there is new, it extract new [...]

Why does the trouble shooting report have different capacity ?2025-03-10T13:31:56+00:00

What is Device Low Bandwidth Communication on ISS ?

A. It is used for seamless communication even in low bandwith network. However,, if "Device Low Bandwidth Communication" is enabled, it is not effective in the normal network because it trys handshake communication between the device and client.

What is Device Low Bandwidth Communication on ISS ?2025-03-10T13:31:06+00:00