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What happens if ISS admin service crashes?

All ISS client software will stop working. (Event) Monitoring, (Live) Streaming, and VA services will stop working. Backup service will stop working. Federation services will not be able to work with the ISS System with its Admin service crashed. However, Recording service will continue to work, but it will [...]

What happens if ISS admin service crashes?2016-11-02T11:09:32+00:00

What happens if I install more than one ISS admin service?

Nothing. You are creating a new ISS system. You will need to have a new ISS license, or it will be running in demo mode. You maybe able to register IP devices, but recording may not work. Because if an IP camera is registered to two different ISS Systems, [...]

What happens if I install more than one ISS admin service?2016-11-02T11:09:36+00:00

What happens if I uninstall ISS admin service?

Don’t do it. You will lose everything until you restore the iexp Service Database file to restore all the services, and device list.

What happens if I uninstall ISS admin service?2016-11-02T11:09:36+00:00

What happens when I delete a registered service from admin service?

All other services will be decommissioned immediately. For example, if it was a Recording service, recording will be stopped immediately, and ISS Client won’t be able to access the recorded video on the decommissioned Recording service. The recorded data will be preserved in the decommissioned Recording service. If you [...]

What happens when I delete a registered service from admin service?2016-11-02T11:09:36+00:00

All the services are installed and registered to admin service, how do I configure them?

Use ISS Setup,     Login to the Admin service with a user account that is a member of a group with proper Setup authorities like ISS service setup and ISS schedule setup     Select Services icon to see all the registered services.     Double click a service or use [/] edit icon [...]

All the services are installed and registered to admin service, how do I configure them?2016-10-13T10:11:15+00:00

I can use ISS system without any problem, but I cannot remotely setup the IP devices, what is wrong?

If you are connecting to ISS Admin service behind a NAT router using ISS Setup, IP address scope issue may arise: IP devices and ISS Admin service are running in the same subnet behind the NAT router, but ISS Setup is connecting from the outside of the NAT router. [...]

I can use ISS system without any problem, but I cannot remotely setup the IP devices, what is wrong?2016-11-02T11:09:36+00:00

All the services are installed, and IP devices are added/registered to ISS admin services. Can I remotely configure the IP devices? Or upgrade the firmware>

Use ISS Setup, and you can remotely configure the following devices: IP cameras/encoders using ISS protocol ISS compatible DVRs/NVRs ONVIF compatible IP cameras[1] compatible 3rd party IP cameras You can upgrade the firmware of the following devices: IP cameras/encoders using ISS protocol ISS compatible DVRs/NVRs     [1] Only [...]

All the services are installed, and IP devices are added/registered to ISS admin services. Can I remotely configure the IP devices? Or upgrade the firmware>2016-10-13T10:14:32+00:00

How do I add/register services on Admin service?

When you install ISS services[1] on one or more servers, ISS Setup wizard will ask for the connection information of the Admin service during installation. Using this information, each service will report itself to its Admin service. An admin user will have to register these services to be included [...]

How do I add/register services on Admin service?2016-11-02T11:09:36+00:00

What is the recommended server specification?

It is recommended run the service on a dedicated server if possible. ISS Admin service does not use as much computing resources as other services. Typically you will be running ISS Admin service and ISS (Event) Monitoring service on one server. Please refer to the manual for the recommended [...]

What is the recommended server specification?2016-11-02T11:09:37+00:00

All ISS services [1] / IP devices / users will have to be registered to an ISS admin service. So, in a way, ISS admin defines a boundary of an ISS system?

When an ISS service is launched, it reports itself to its ISS Admin service to download its configuration information as well as connection information of other ISS services. When you login to an ISS system with ISS Client, you are logging into ISS Admin service, and then your ISS [...]

All ISS services [1] / IP devices / users will have to be registered to an ISS admin service. So, in a way, ISS admin defines a boundary of an ISS system?2016-11-02T11:09:37+00:00

PLEASE NOTE: We are closed on Ascension Day on May 29 and 30.
Therefore, place your orders in time to ensure that they are delivered on time. We will resume our activities from Monday, June 2.