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VW Agent shows “Connection failed Agent key is incorrect” and not able to connect with VW Server.

The error message occurs when the agent information does not match registerd agent information on VW Service. It can occur when VW Agent is uninstalled / installed without unregistration from VW Service. Unregister and re-register to solve the problem. If the problem persists after unregister, uninstall and re-install of [...]

VW Agent shows “Connection failed Agent key is incorrect” and not able to connect with VW Server.2016-11-02T11:09:31+00:00

What is the Segment list displayed while playback?

Segment occurs when the recording time is changed and that caused more than one video recordings on the same time invertal. To avoid the loss of video, it creates segments to store all the data.

What is the Segment list displayed while playback?2016-11-02T11:09:31+00:00

What happens if someone unplugs the wibu-key?

ISS System will stop working immediately, all services will be decommissioned. ISS Client will be logged out from ISS System. You need to restart the server after plugging back the wibu key.

What happens if someone unplugs the wibu-key?2016-10-13T09:21:33+00:00

How many backup ch license does each device consume?

1ch license for 1 IP camera 1ch license for 1 1ch IP video encoder 1~4ch licenses for one 4ch IP video encoder, depending on how many analog cameras are using the service[1] 1~16ch licenses for 1 4/8/16ch IP video encoder, depending on how many analog cameras are using the [...]

How many backup ch license does each device consume?2016-10-13T09:22:44+00:00

PLEASE NOTE: We are closed on Ascension Day on May 29 and 30.
Therefore, place your orders in time to ensure that they are delivered on time. We will resume our activities from Monday, June 2.