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How many NVR’s can be registered to one DD-1116?

Up to 4 NVRs can be registered to one DD-1116. One NVR can be registered to multiple DD-1116. In DirectIP mode, a NVR is able to interwork with up to three units of DD-1116, but in IDIS protocol mode, a NVR can only be linked to one DD-1116.

How many NVR’s can be registered to one DD-1116?2017-12-21T21:33:20+00:00

When does DD-1116 synchronize its time?

DD-1116 normally tries synchronizing in every hour but executes time synchronization when it is one of the cases as below. - A registered NVR is disconnected and back online. - Time zone in DD-1116 is changed. * When multiple NVRs are registered to a DD-1116, the decoder synchronize its [...]

When does DD-1116 synchronize its time?2017-12-21T21:11:16+00:00

Why the cameras do not synchronize the time?

For the cameras, DC-F1211A, DC-F1211, DC-F1111, DC-E1112WR en DC-E1212WR, the time setting will be changed randomly when the cameras reboot because their RTC(Real Time Clock) do not have batteries. For this reason, “Time Sync“ setting is necessary to automatic synchronize the time after reboot. On DirectIP mode, the cameras [...]

Why the cameras do not synchronize the time?2018-11-12T13:59:21+00:00

What is the maximum order of identifier I can create?

Identifiers, numbers in square brackets in the picture below. are only available in IDIS Solution Suite Video Wall Agent and used for an IDIS Network Keyboard to select a device to control. The identifiers can increase as many as the number of devices that ISS Administration service can have [...]

What is the maximum order of identifier I can create?2018-11-14T10:41:57+00:00

I can not scan any camera with Auto Scan in IDIS Solution Suite Setup.

Case 1. When there's a software distributed by Apple running in a PC. Auto Scan of IDIS Solution Suite uses mDNSResponder service distributed by Apple. Software made by Apple also uses mDNSResponder. So, sometimes the Apple software conflict with Auto Scan of IDIS Solution Suite and IDIS Solution Suite [...]

I can not scan any camera with Auto Scan in IDIS Solution Suite Setup.2017-04-24T11:14:21+00:00

What should I do if I lost login password for IDIS Solution Suite?

We provide you with a temporary password that you can login your IDIS Solution Suite to reset the password.. Before giving you a temporary password, you must send us the Secret Key of your IDIS Solution Suite first. The steps to get Secret Key are as below. 1) Run [...]

What should I do if I lost login password for IDIS Solution Suite?2018-11-14T10:35:18+00:00

What SD card interfaces do IDIS cameras support ?

SD Memory capacity, basic format type and transmission speed are variable depending on SD Interface specification. IDIS IP Cameras support the SD memory interfaces listed below. SD card Memory storage: 128MB ~ 2GB Format type: FAT16 able to use on all devices support SD, SDHC and SDXC SDHC card [...]

What SD card interfaces do IDIS cameras support ?2018-11-12T14:03:38+00:00

The RAID mode supported by DA-ES1104?

0: Striping without mirroring or parity 1 + 0: Striped set from a series of mirrored drives 5: Block-level striping with distributed parity Please refer to the http://en.wikipedia.org/wiki/RAID site for detail information.

The RAID mode supported by DA-ES1104?2018-11-12T12:31:07+00:00

Can I use my existing switching hub to obtain DirectIP features?

Of course, you can use existing switching hub, But, most non-DirectIP switching hub can’t support the specific features like DirectIP hub. DirectIP hub supports the following features. - PoE functionality which is designed to be able to connect both IEEE 802.3af and IEEE 802.3at PD devices though all ports [...]

Can I use my existing switching hub to obtain DirectIP features?2016-11-02T11:09:31+00:00

PLEASE NOTE: We are closed on Ascension Day on May 29 and 30.
Therefore, place your orders in time to ensure that they are delivered on time. We will resume our activities from Monday, June 2.