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What is Auto Tracking and which camera models support the feature?

Auto Tracking is a feature tracing movements made by objects such as human or vehicles. Without manual control by a human, a camera automatically finds movements using PTZ. The feature is mostly used for restricted area where movement is rarely expected. Supporting camera models - DC-S3283WHX - DC-S3283FX - [...]

What is Auto Tracking and which camera models support the feature?2018-11-12T14:59:03+00:00

How to make a audio connection to IDIS cameras?

H.265 supporting camera models rtsp://"IP address:Port number"/media/trackID=90 For example, rtsp://10.0.123.456:554/media/trackID=90 H.264 supporting camera models rtsp://"IP address:Port number"/trackID="maximum number stream+1" For example, a camera can have 3 streams "trackID" is 3, and the URL will be rtsp://10.0.123.456:554/trackID=4.

How to make a audio connection to IDIS cameras?2018-09-27T11:44:56+00:00

What to check if IR LEDs don’t look working.

1) Turn off all the lights around a camera - Check if the camera changes into Night Mode.   2) Check settings of a camera - Related settings are in Day&Night tab in Camera menu under Video in Remote Setup. - Check if B&W mode is set either On [...]

What to check if IR LEDs don’t look working.2018-11-12T14:42:41+00:00

A lens does not work on a box camera

I connected a lens to DC-B3303X camera, but it didn't work. what's the reason? For P-IRIS lenses, since the method of operation differs from each product, it has to use the tested P-IRIS lens with the camera. For DC-IRIS lenses, all the lenses are compatible. The list of recommended [...]

A lens does not work on a box camera2018-09-24T14:39:45+00:00

I have DC-T1244WR which is running to the license plate recognition through ANPR SW.

Can I use this camera for both license plate recognition and for surveillance purpose? It cannot use for both purposes simultaneously. Each good image quality for ANPR and for surveillance is defined differently as below, so we don't recommend to use the camera for both purposes. Please refer to [...]

I have DC-T1244WR which is running to the license plate recognition through ANPR SW.2018-09-27T11:26:23+00:00

How can I watch the SD recording image?

There are three ways to playback recorded data in a SD card, which are listed below. 1) Access directly to the camera with the SD card through IDIS Web. 2) Register the camera with the SD card to IDIS Center and access the camera. 3) Put the SD card into [...]

How can I watch the SD recording image?2018-09-24T14:23:10+00:00

PoE power consumption of DC-S3583 and DC-S3883 series.

DC-S3583HRX and DC-S3883HRX are new speed dome camera models. These speed dome cameras take more PoE power consumption than the existing speed dome camera models. Power consumption of the popular speed dome models DC-S1263 and DC-S1283 series ranges from 10.6W to 24.3W(Heater on). However, DC-S3583HRX and DC-S3883HRX takes maximum [...]

PoE power consumption of DC-S3583 and DC-S3883 series.2018-11-12T14:32:16+00:00

What video codecs does IDIS Solution Suite support?

The video codecs IDIS Solution Suite supports are listed below - H.264 - H.265 - MPEG4 - MJPEG (Data per MJPEG image is relatively huge and likely to cause fps dropping, broken images, or slow decoding depending on PC specification at an IDIS Solution Suite Client end.) - MxPEG [...]

What video codecs does IDIS Solution Suite support?2018-02-13T16:08:45+00:00

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Therefore, place your orders in time to ensure that they are delivered on time. We will resume our activities from Monday, June 2.