Basically, NVR takes 3 watches and 1 search if one client does Live / Playback at the same time. IDIS Center connected to an NVR will use 1 Watch session to view the live video and the monitoring service will also take a Watch connection if Device real-Time monitoring [...]
The Heatmap function is applied to brand new IP cameras, please check specification first before you try to set it up. How to enable heatmap : - camera menu > Event > Heatmap setting. But if Heatmap is used, SD Card recording feature cannot be used.
In use of Long Reach PoE function Please be aware that bandwidth of DA-LP1101R/T is decreased to 10/100Mbps in use of Long Reach PoE function. Not in use of Long Reach PoE function *The value may change depending on the power, cable and PoE device you use This [...]
QR codes in IDIS NVRs save time to type in an IP address or a FEN name of an IDIS NVR, when registering the NVR to IDIS Mobile. - In IDIS Mobile, when registering a site, click QA icon on the right bottom. - Camera is going to run [...]
IDIS Center or IDIS Solution Suite Client can have maximum 4 Live tabs. IDIS Center with 4 Live tabs give you a small video wall by separate tabs to each monitor However there's limitation on the number of tabs to create depending on Windows OS. - 32bit OS: Maximum [...]
It was playable at a certain time even though there is no data on Timetable at that time. What was the problem ? In case that a HDD has bad sectors and those sectors might corrupt time information in recorded data with a low possibility. This makes some recorded [...]
Only way to turn off/on the recorders is to plug in/out power cable. The recorders don't have power switch or a UI on their software to power off. This is to remove a possibility that users accidentally press power switch off or click a power off button, resulting in [...]
A Password is created and encrypted so we cannot tell you what password it was. We strongly recommend you to either configure SMTP to get verification code or keep User Password Reset File in a USB stick for creating a new password on the initial login. "Find PW" feature [...]
The manual for DR-8364 series says "For stable video transmission, it is recommended to connect less than 32 network cameras or video encoders to a single Video In port." What does this mean ? A DR-8364 series NVR has video input ports which consists of two SFP ports and [...]
IDIS TVI recorders have Standard, High, Very High categories for selecting resolution. What resolution each category is? Please refer to the table below.
PLEASE NOTE: We are closed on Ascension Day on May 29 and 30.
Therefore, place your orders in time to ensure that they are delivered on time. We will resume our activities from Monday, June 2.
