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A brief description of the events related to recording in NVRs.

1. Video Loss: An event that occurs when no image is input(live video session disconnected) because of the camera, network, system, etc. 2. Recording Fail: An event that occurs when the recording cannot proceed(recording stream not received and recorded) because of the camera, network, system. etc. 3. Check Recording: [...]

A brief description of the events related to recording in NVRs.2025-03-07T15:35:45+00:00

I have separated the tabs of ISS and placed it all over the screen, so it is difficult to close the tabs. Is there an easy way to close or relocate?

You can use the 'Reset Floating Tab' feature. When you right-click on the top of the mainframe tab and click 'Reset Floating Tab' in the context menu, you can combine either all the tabs or one by one.

I have separated the tabs of ISS and placed it all over the screen, so it is difficult to close the tabs. Is there an easy way to close or relocate?2025-03-07T15:33:35+00:00

Is there a limit on the number of IDIS Solution Suite e-mail address registrations?

IDIS Solution Suite has no limit on the number of registered e-mail addresses. However, e-mail recipients may be restricted depending on the mail server settings. For example, if you store 100 e-mail recipients in IDIS Solution Suite, but the mail server limits the number of 30 e-mail recipients to be [...]

Is there a limit on the number of IDIS Solution Suite e-mail address registrations?2025-03-07T15:18:48+00:00

There are so many services, devices and users registered in ISS that it is hard to find and set them individually. Is there any easy way to find the registered subject?

As of version 3.1.0, the auto search function has been added. If you enter a search term in the search box which is located upper right side of the Service, Device, User tab of the ISS Setup window, the subject title corresponding to the search term is automatically completed. [...]

There are so many services, devices and users registered in ISS that it is hard to find and set them individually. Is there any easy way to find the registered subject?2025-03-07T15:01:23+00:00

Which IDIS Cameras are compatible with Milestone VMS?

IDIS Camera Compatibility list to Millstone VMS can be found on the web site of Millstone systems as the below images show. Go to Milestone Systems website, and find 'Supported Devices.' Click XProtect Corporate. Type 'IDIS' and search.

Which IDIS Cameras are compatible with Milestone VMS?2020-08-27T10:44:42+00:00

What are the RTSP Address URL for each products?

[NVR / TVR(HD analog DVR)] rtsp://user-id:password@<nvr-ip-address>:port/trackID=<camera-number>&streamID=<stream-number> e.g) rtsp://admin:password@10.0.125.57:554/trackID=3&streamID=2   [Network Camera] rtsp://ID:password@IP Address: RTSP Port/trackID='Stream number'   * Default RTSP Port:554

What are the RTSP Address URL for each products?2020-08-26T14:12:11+00:00

What is the difference between DirectIP 1.0 and DirectIP 2.0?

The existing DirectIP 1.0 protocol has two modes, DirectIP mode, and IDIS mode, so you have to reboot the camera to change each mode. DirectIP 2.0 protocol can take advantage of all the advantages of DirectIP mode and IDIS mode depending on whether accounts are created without rebooting in [...]

What is the difference between DirectIP 1.0 and DirectIP 2.0?2020-08-26T14:09:13+00:00