We provide you with a temporary password that you can login your IDIS Solution Suite to reset the password.. Before giving you a temporary password, you must send us the Secret Key of your IDIS Solution Suite first. The steps to get Secret Key are as below. 1) Run [...]
Multiple recording defines the stream of recording preset which can be done from Recording schedule setting > Action setting. This feature only work with IDIS cameras.
Up to 64 recording services can be registered to Admin service. Admin service supports up to 64 services for each of the following services, Recording service, Redundant service, Recording Failover.
In ISS, fisheye camera is treated the same as other camera, so it only consumes 1 channel
The error message occurs when the agent information does not match registerd agent information on VW Service. It can occur when VW Agent is uninstalled / installed without unregistration from VW Service. Unregister and re-register to solve the problem. If the problem persists after unregister, uninstall and re-install of [...]
Other failover services (Fed, Mon, VW) status can be checked from Status menu of ISS Setup.
Segment occurs when the recording time is changed and that caused more than one video recordings on the same time invertal. To avoid the loss of video, it creates segments to store all the data.
Load balancing only work when there are more than 2 streaming services are available.
ISS System will stop working immediately, all services will be decommissioned. ISS Client will be logged out from ISS System. You need to restart the server after plugging back the wibu key.
1ch license for 1 IP camera 1ch license for 1 1ch IP video encoder 1~4ch licenses for one 4ch IP video encoder, depending on how many analog cameras are using the service[1] 1~16ch licenses for 1 4/8/16ch IP video encoder, depending on how many analog cameras are using the [...]
