Characters and Menus are too small to read when launching IDIS Client on 4K monitor
A, Go to Menu > Preference > System Untick "Disabled display scaling on high DPI settings".
Recorder Storage Information in IDIS Center
A. Go to Menu > View > Recorder Storage Monitor. In that menu, all storages connected to recorders will be displayed.
The limitation of ISS Client Log-in List
A. There is no specific limitation numbers of Log-in List.
The protocol that ISS supports
A. IPv4, IPv6, RTP/RTSP/TCP, RTP/RTSP/HTTP/TCP, RTP/UDP RTSP/TCP, HTTP, HTTPS, SMTP, FEN, mDNS
Does the ISS support SAN(Storage Area Network) ?
A. Yes, ISS supports SAN.
What is MiniBankPlayer.exe program in IDIS Center folder ?
A. The MiniBankPlayer.exe is a SelfPlayer that plays recorded videos of old IDIS Recorders. It is a previous software of the current Clip Player. It is not a software that has viruses or affects security.
The Record Color Bar meaning in IDIS Client
A. Various meanings are given to the colors of the IDIS record bar. Please refer to the table below
I am a user using the Person Match service and I have a question. To use the Pre-Processed Footage method, when using MariaDB in DV-3100, can I add multiple HDDs and use RAID?
A : RAID should not be used in DV-3100, and only one HDD is allowed to store DB. Otherwise, unexpected problems may occur.
How many license plate images can be stored in ANPR Event Popup(IDIS Solution Suite Client)?
A. Up to 1000 can be stored in IDIS Solution Suite Client, after 1000, license plate images are overwritten from the oldest.
ISS : Recording date/time if the cameras are in different country
Q. Our customer has to record with ISS in the cloud. The cloud recording servers are located in the Pacific time zone but the local stores / cameras are located all over the US in 4 different time zones. How will this affect the event recording and searching? For [...]