In the current local environment of one computer Person Match Service and Video Analytics Service cannot be working together. Current local computer IP: 172.17.27.17 Current INEX(ISS) Version: Expert 4.0.4 Install the current Video Analytics Service and Person Match Service on the same computer It is possible to install it, [...]
At Customer PJT, which was built in 2018, I'm trying to build additional ISS Backup service, and I have a license inquiry. The customer will probably install each backup service under admin. In this case, 1. Do I just follow the 1st admin backup device below for the license? [...]
If you have backed-up ISS settings (*.iexp), importing them will enable existing data to be recognized. If you do not have an existing setup backup, the ISS Setup>Recording Service>Storage>Import function can retrieve the existing recording data and retrieve it as a deleted device.
A. Yes. it is possible from IDIS Center version over 6.1.0.
Q. If the mobile phone is in the WIFI, user can use Auto Login option. However, it seems that auto log-in is not working when the IDIS Mobile Camera App comes up from the Background. A. if the App comes up within 10 seconds after app goes background, the screen [...]
A. There is no specific limitation, Our LAB tested registration upto 4000 NVRs.
A. The IDIS Center manages device names if the Device Name Sync is unticked. In this case, even if user changes the device name, IDIS Center shows the existing device name. "Setup > Double Click the Device > Edit Device > Tick/Untick Device Name Sync"
A. It is used for seamless communication even in low bandwith network. However,, if "Device Low Bandwidth Communication" is enabled, it is not effective in the normal network because it trys handshake communication between the device and client.
A. Intelligent TLS is a level similar to TLS Very High level (Exclude Multimedia SSL). General Exclude Multimedia SSL is used in Windows, and since it requires significant additional performance, ISS performance may be greatly reduced. To solve this, SSL/TLS was applied according to our protocol to improve processing [...]
A. 1. Online Mode : Initial access to the License Server once, then no need to connect it. After Verificatioin the License Key, internet is not required. 2. Offline Mode : Input the key without Internet. 3. Cloud Mode : It has to keep opening internet access, because Admin service keeps connection to the license [...]
