Q :
We found a possible issue with the PoE on this device. The problem happens when the IR lights come on in the cameras. There seems to be a PoE overload so one camera loses power.

When we turn off the IR light on the bullet camera, then the Fisheye camera that turned off comes on again.

The below is the PoE status with the bullet IR turned off.

FAQ Camera Status 1

This is with the Bullet IR turned On

FAQ Camera Status 2

A.

From products produced since June 2022, (PD69104B1)
The PSE controller has been changed and has the following restrictions.

The corresponding NVR is determined by the following circumstances.

1. Current: Port is managed by Group, power is limited if it exceeds 37W per Group.
– – Gruop0 : CAM1 ~ 5
– – Group1 : CAM5 ~ 8

All cameras are currently connected to Group0.

FAQ Device Health Status

To solve the problem,
Connecting the camera to Group0 and Group1 seperately would solve the problem