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Precautions When Installing the MFZ Dome Camera Cover

To reduce internal reflections, MFZ Indoor Dome models use silicone bushings, which require a certain amount of compression to be effective. This necessary compression creates natural friction, which can cause the Pan position to shift slightly during installation. As the top cover is secured with a rotational method, friction [...]

Precautions When Installing the MFZ Dome Camera Cover2025-03-10T14:52:44+00:00

How to receive notification emails ?

1.  After logging in, click on 'My Profile' in the upper right corner. 2. Click on 'Modify' to enter the settings page. 3. Click on 'Do you agree to receive email?' to start receiving notification emails.  

How to receive notification emails ?2025-03-10T14:50:54+00:00

RTSP Audio Output Test

In the case of its IP Camera, you can check the Video/Audio output at the same time by entering the following RTSP command into the VNC player. E.g.) rtsp://{ip address}:554/onvif/media?profile=Profile1 - If you want to test audio only, you can use the following RTSP command (H.265 Camera Only) E.g.) [...]

RTSP Audio Output Test2025-03-10T14:45:56+00:00

Cannot install IDLA, Person Match simultaneously on one PC

In the current local environment of one computer Person Match Service and Video Analytics Service cannot be working together. Current local computer IP: 172.17.27.17 Current INEX(ISS) Version: Expert 4.0.4 Install the current Video Analytics Service and Person Match Service on the same computer It is possible to install it, [...]

Cannot install IDLA, Person Match simultaneously on one PC2025-03-10T14:44:59+00:00

How to test the NVR HTTP event trigger?

Test Sample Method 1. Prior to making sure NVR is on the same network as my pc 2. Webhook site access -> check red box (pictured below) 3. Make sure to write your own unique number in the red box when setting up NVR -> Notification -> HTTP settings [...]

How to test the NVR HTTP event trigger?2025-03-10T14:44:00+00:00

Is there some reason some camera series does not work with IDLA?

We noticed that his IDLA does not offer the DC-T6233HRXL as available for IDLA service. I checked our IDLA and have the same issue. We have DC-D6233HRXL connected but it doesnt appear in the IDLA availability list.   A : DC-T6233HRXL is VA Edge camera which support Line crossing, [...]

Is there some reason some camera series does not work with IDLA?2025-03-10T14:41:26+00:00

Looking at some Recorder functions, there are Video Blind and Tempering functions, what is the difference between the two functions?

Beide functies zijn gebeurtenissen die optreden wanneer het scherm door iemand wordt bedekt. ​​ Het verschil tussen de twee functies is dat Video Blind geen Video Blind off-bericht genereert totdat de schermbedekking is opgelost, Tempering zorgt voor aan- en uitzetten wanneer schermbedekkingen optreden, ongeacht of de schermbedekkingen zijn opgelost.

Looking at some Recorder functions, there are Video Blind and Tempering functions, what is the difference between the two functions?2025-03-10T14:40:12+00:00

Do I need to buy the ISS backup license on the Federation side as well?

At Customer PJT, which was built in 2018, I'm trying to build additional ISS Backup service, and I have a license inquiry. The customer will probably install each backup service under admin. In this case, 1. Do I just follow the 1st admin backup device below for the license? [...]

Do I need to buy the ISS backup license on the Federation side as well?2025-03-10T14:39:05+00:00

I’m recording SD CARD/timelapse&event, but I can’t see the recording on IDIS Center > Live plane? Is that normal?

Yes, the camera's own SD recording status is not displayed on the OSD. The recording status OSD is displayed by referring to the recording status information sent by the device, but the camera does not deliver the information.

I’m recording SD CARD/timelapse&event, but I can’t see the recording on IDIS Center > Live plane? Is that normal?2025-03-10T14:38:21+00:00