<\/i><\/i><\/div><\/div><\/div>Precautions When Installing the MFZ Dome Camera Cover<\/div><\/a><\/h6><\/div>To reduce internal reflections, MFZ Indoor Dome models use silicone bushings, which require a certain amount of compression to be effective. This necessary compression creates natural friction, which can cause the Pan position to shift slightly during installation. As the top cover is secured with a rotational method, friction between the silicone on the dome cover can cause the Pan position to shift.<\/p>\n
\n- During the process of combining the dome and the body, the Pan position may change. Therefore, anticipate this change, adjust the Pan position accordingly, and then proceed with the fastening.<\/li>\n
- For indoor dome cameras, including MFZ Indoor Dome cameras, the upper bubble can still rotate even after fastening the lower part of the bubble. After securing the lower part, rotate the upper part to adjust the PAN direction as desired. Be careful not to leave fingerprints or foreign objects on the bubble in front of the lens.<\/li>\n<\/ol>\n<\/div><\/div><\/div>How to receive notification emails ?<\/span>Zehra Yildiz<\/a><\/span><\/span>2025-03-10T14:50:54+00:00<\/span>
<\/i><\/i><\/div><\/div><\/div>How to receive notification emails ?<\/div><\/a><\/h6><\/div>1. \u00a0After logging in, click on ‘My Profile’ in the upper right corner.<\/p>\n
![\"FAQ](\"https:\/\/i0.wp.com\/www.idisglobal.solutions\/wp-content\/uploads\/2025\/03\/ef0cb9dfa07b09f8b602b6c5520e8865.png?resize=300%2C161&ssl=1\")
<\/p>\n
2. Click on ‘Modify’ to enter the settings page.<\/p>\n
![\"FAQ](\"https:\/\/i0.wp.com\/www.idisglobal.solutions\/wp-content\/uploads\/2025\/03\/007ac34d15dd1fb3e2a220607989ad8d.png?resize=300%2C154&ssl=1\")
<\/p>\n
3. Click on ‘Do you agree to receive email?’ to start receiving notification emails.<\/p>\n
![\"FAQ](\"https:\/\/i0.wp.com\/www.idisglobal.solutions\/wp-content\/uploads\/2025\/03\/de8b03c24d630cf62b7a5303e39788d9.png?resize=300%2C95&ssl=1\")
<\/p>\n
<\/p>\n<\/div><\/div><\/div>
RTSP Audio Output Test<\/span>Zehra Yildiz<\/a><\/span><\/span>2025-03-10T14:45:56+00:00<\/span><\/i><\/i><\/div><\/div><\/div>RTSP Audio Output Test<\/div><\/a><\/h6><\/div>In the case of its IP Camera, you can check the Video\/Audio output at the same time by entering the following RTSP command into the VNC player.
\nE.g.) rtsp:\/\/{ip address}:554\/onvif\/media?profile=Profile1<\/p>\n
– If you want to test audio only, you can use the following RTSP command (H.265 Camera Only)
\nE.g.) rtsp:\/\/{ip address}:554\/trackID=90
\n– If the audio is not heard in VNC, etc., check the Audio Track or Output device information setting in the Audio menu.<\/p>\n<\/div><\/div><\/div>
Cannot install IDLA, Person Match simultaneously on one PC<\/span>Zehra Yildiz<\/a><\/span><\/span>2025-03-10T14:44:59+00:00<\/span><\/i><\/i><\/div><\/div><\/div>Cannot install IDLA, Person Match simultaneously on one PC<\/div><\/a><\/h6><\/div>In the current local environment of one computer
\nPerson Match Service and Video Analytics Service cannot be working together.<\/p>\n
Current local computer IP: 172.17.27.17
\nCurrent INEX(ISS) Version: Expert 4.0.4
\nInstall the current Video Analytics Service and Person Match Service on the same computer<\/p>\n
It is possible to install it, but it is confirmed that it does not work properly as shown in the following figure. The reason why the service cannot be loaded properly in Admin is that it does not work properly as confirmed by Service Manager.<\/p>\n
Person If you want to use both Match Service and Video Analytics Service together, you can install the service separately on different computers, and then connect it to the same network by looking at the adminip.<\/p>\n
\u203bFor reference, if Person Match Service is being used on one computer, Person Match Service cannot be used on another computer.<\/p>\n<\/div><\/div><\/div>
How to test the NVR HTTP event trigger?<\/span>Zehra Yildiz<\/a><\/span><\/span>2025-03-10T14:44:00+00:00<\/span><\/i><\/i><\/div><\/div><\/div>How to test the NVR HTTP event trigger?<\/div><\/a><\/h6><\/div>Test Sample Method<\/p>\n
1. Prior to making sure NVR is on the same network as my pc
\n2. Webhook site access -> check red box (pictured below)
\n3. Make sure to write your own unique number in the red box when setting up NVR -> Notification -> HTTP settings (see other pictures)
\n4. NVR ->Custom Value -> Set as shown below (sample)<\/p>\n
5. For example, if you want to capture an event for a particular situation with your camera and receive the result as HTTP JSON, you can set it as follows
\n6. 6. EVENT -> Motion -> zone, setup, condition setup -> Actions -> notify -> HTTP click -> ok<\/p>\n
![\"FAQ](\"https:\/\/i0.wp.com\/www.idisglobal.solutions\/wp-content\/uploads\/2025\/03\/96d892581c7689eabca7986dff44ac9c.png?resize=300%2C57&ssl=1\")
<\/p>\n
![\"FAQ](\"https:\/\/i0.wp.com\/www.idisglobal.solutions\/wp-content\/uploads\/2025\/03\/49ce40c9880212bb0b7e205c0658b18b.png?resize=300%2C72&ssl=1\")
<\/p>\n
<\/p>\n<\/div><\/div><\/div>
Is there some reason some camera series does not work with IDLA?<\/span>Zehra Yildiz<\/a><\/span><\/span>2025-03-10T14:41:26+00:00<\/span>
To reduce internal reflections, MFZ Indoor Dome models use silicone bushings, which require a certain amount of compression to be effective. This necessary compression creates natural friction, which can cause the Pan position to shift slightly during installation. As the top cover is secured with a rotational method, friction between the silicone on the dome cover can cause the Pan position to shift.<\/p>\n
- \n
- During the process of combining the dome and the body, the Pan position may change. Therefore, anticipate this change, adjust the Pan position accordingly, and then proceed with the fastening.<\/li>\n
- For indoor dome cameras, including MFZ Indoor Dome cameras, the upper bubble can still rotate even after fastening the lower part of the bubble. After securing the lower part, rotate the upper part to adjust the PAN direction as desired. Be careful not to leave fingerprints or foreign objects on the bubble in front of the lens.<\/li>\n<\/ol>\n<\/div><\/div><\/div>How to receive notification emails ?<\/span>Zehra Yildiz<\/a><\/span><\/span>2025-03-10T14:50:54+00:00<\/span><\/i><\/i><\/div><\/div><\/div>How to receive notification emails ?<\/div><\/a><\/h6><\/div>
1. \u00a0After logging in, click on ‘My Profile’ in the upper right corner.<\/p>\n
<\/p>\n2. Click on ‘Modify’ to enter the settings page.<\/p>\n
<\/p>\n3. Click on ‘Do you agree to receive email?’ to start receiving notification emails.<\/p>\n
<\/p>\n<\/p>\n<\/div><\/div><\/div>
RTSP Audio Output Test<\/span>Zehra Yildiz<\/a><\/span><\/span>2025-03-10T14:45:56+00:00<\/span><\/i><\/i><\/div><\/div><\/div>RTSP Audio Output Test<\/div><\/a><\/h6><\/div>In the case of its IP Camera, you can check the Video\/Audio output at the same time by entering the following RTSP command into the VNC player.
\nE.g.) rtsp:\/\/{ip address}:554\/onvif\/media?profile=Profile1<\/p>\n– If you want to test audio only, you can use the following RTSP command (H.265 Camera Only)
\nE.g.) rtsp:\/\/{ip address}:554\/trackID=90
\n– If the audio is not heard in VNC, etc., check the Audio Track or Output device information setting in the Audio menu.<\/p>\n<\/div><\/div><\/div>Cannot install IDLA, Person Match simultaneously on one PC<\/span>Zehra Yildiz<\/a><\/span><\/span>2025-03-10T14:44:59+00:00<\/span><\/i><\/i><\/div><\/div><\/div>Cannot install IDLA, Person Match simultaneously on one PC<\/div><\/a><\/h6><\/div>In the current local environment of one computer
\nPerson Match Service and Video Analytics Service cannot be working together.<\/p>\nCurrent local computer IP: 172.17.27.17
\nCurrent INEX(ISS) Version: Expert 4.0.4
\nInstall the current Video Analytics Service and Person Match Service on the same computer<\/p>\nIt is possible to install it, but it is confirmed that it does not work properly as shown in the following figure. The reason why the service cannot be loaded properly in Admin is that it does not work properly as confirmed by Service Manager.<\/p>\n
Person If you want to use both Match Service and Video Analytics Service together, you can install the service separately on different computers, and then connect it to the same network by looking at the adminip.<\/p>\n
\u203bFor reference, if Person Match Service is being used on one computer, Person Match Service cannot be used on another computer.<\/p>\n<\/div><\/div><\/div>
How to test the NVR HTTP event trigger?<\/span>Zehra Yildiz<\/a><\/span><\/span>2025-03-10T14:44:00+00:00<\/span><\/i><\/i><\/div><\/div><\/div>How to test the NVR HTTP event trigger?<\/div><\/a><\/h6><\/div>Test Sample Method<\/p>\n
1. Prior to making sure NVR is on the same network as my pc
\n2. Webhook site access -> check red box (pictured below)
\n3. Make sure to write your own unique number in the red box when setting up NVR -> Notification -> HTTP settings (see other pictures)
\n4. NVR ->Custom Value -> Set as shown below (sample)<\/p>\n5. For example, if you want to capture an event for a particular situation with your camera and receive the result as HTTP JSON, you can set it as follows
\n6. 6. EVENT -> Motion -> zone, setup, condition setup -> Actions -> notify -> HTTP click -> ok<\/p>\n<\/p>\n<\/p>\n<\/p>\n<\/div><\/div><\/div>
Is there some reason some camera series does not work with IDLA?<\/span>Zehra Yildiz<\/a><\/span><\/span>2025-03-10T14:41:26+00:00<\/span>