{"id":5223,"date":"2018-02-13T16:29:09","date_gmt":"2018-02-13T15:29:09","guid":{"rendered":"https:\/\/www.idisglobal.solutions\/?post_type=avada_faq&p=5223"},"modified":"2018-11-14T11:59:37","modified_gmt":"2018-11-14T10:59:37","slug":"what-should-i-do-if-i-find-critical-errors-while-using-idis-solution-suite","status":"publish","type":"avada_faq","link":"https:\/\/www.idisglobal.solutions\/en\/faq-items\/what-should-i-do-if-i-find-critical-errors-while-using-idis-solution-suite\/","title":{"rendered":"What should I do if I find critical errors while in using IDIS Solution Suite?"},"content":{"rendered":"

IDIS Solution Suite has a utility to export log and setup files.<\/p>\n

The path below is to get to the utility, Problem Reporter.<\/p>\n

– File Start > Program > IDIS Solution Suite > Utility > Problem Reporter<\/p>\n

Set a duration of time when a problem is thought to be occurred.<\/p>\n

Click “Okay” to save logs and setup files in a Zip file with a name like “crashdump_20170613_103808”<\/p>\n

\"Problem<\/p>\n

Or you can even set the utility to extract the files periodically for a better maintenance<\/p>\n

Once you get a file from Problem Reporter, please report an issue to distributor from which you bought IDIS products or IDIS Technical Support team (techsupport@idisglobal.com<\/a>).<\/p>","protected":false},"excerpt":{"rendered":"

IDIS Solution Suite has a utility to export log and setup files. The path below is to get to the utility, Problem Reporter. – File Start > Program > IDIS Solution Suite > Utility > Problem Reporter Set a duration of time when a problem is thought to be […]<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"faq_category":[238],"class_list":["post-5223","avada_faq","type-avada_faq","status-publish","format-standard","hentry","faq_category-software"],"yoast_head":"\nWat moet ik doen als ik kritieke fouten vind bij IDIS Solution Suite?<\/title>\n<meta name=\"description\" content=\"IDIS Solution Suite heeft een hulpprogramma, Problem Reporter, om log- en setupbestanden te exporteren. 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