{"id":1271,"date":"2016-09-19T10:24:37","date_gmt":"2016-09-19T08:24:37","guid":{"rendered":"http:\/\/idisglobal.solutions\/?post_type=avada_faq&#038;p=1271"},"modified":"2016-11-02T11:09:36","modified_gmt":"2016-11-02T10:09:36","slug":"iss-systeem-zonder-problemen-gebruiken-op-afstand-setup-ip-devices-bedienen-gaat-er-fout","status":"publish","type":"avada_faq","link":"https:\/\/www.idisglobal.solutions\/en\/faq-items\/iss-systeem-zonder-problemen-gebruiken-op-afstand-setup-ip-devices-bedienen-gaat-er-fout\/","title":{"rendered":"I can use ISS system without any problem, but I cannot remotely setup the IP devices, what is wrong?"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-overflow:visible;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height\" style=\"--awb-bg-size:cover;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\">\n<p dir=\"ltr\">If you are connecting to ISS Admin service behind a NAT router using ISS Setup, IP address scope issue may arise: IP devices and ISS Admin service are running in the same subnet behind the NAT router, but ISS Setup is connecting from the outside of the NAT router. In most of this case, the registered IP addresses of the IP devices are private IP addresses, and ISS Setup won\u2019t be able to use the private IP addresses when it is connecting from the outside of the NAT router.<\/p>\n<p dir=\"ltr\">You can address this issue for IP cameras\/video encoders using ISS protocol and ISS compatible DVRs\/NVRs by using FEN and forwarding the corresponding ports. But when you have many different IP devices, even this approach is not manageable.<\/p>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\">configure all IP cameras\/video encoders using ISS protocol and ISS compatible DVRs\/NVRs to use FEN<\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\">forward the admin port for each of them<\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\">register them to ISS Admin using FEN names<\/p>\n<\/li>\n<\/ul>\n<p dir=\"ltr\">Typically, it is advised to run ISS Setup in the same subnet where the IP devices are running for security issues.<\/p>\n<div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"faq_category":[238],"class_list":["post-1271","avada_faq","type-avada_faq","status-publish","format-standard","hentry","faq_category-software"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>I can use ISS system without any problem, but I cannot remotely setup the IP devices, what is wrong?<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.idisglobal.solutions\/faq-items\/iss-systeem-zonder-problemen-gebruiken-op-afstand-setup-ip-devices-bedienen-gaat-er-fout\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"I can use ISS system without any problem, but I cannot remotely setup the IP devices, what is wrong?\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.idisglobal.solutions\/faq-items\/iss-systeem-zonder-problemen-gebruiken-op-afstand-setup-ip-devices-bedienen-gaat-er-fout\/\" \/>\n<meta property=\"og:site_name\" content=\"IDIS One Solution. 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